Product Designer BrandingStrategy and ResearchUser Journey MapsInformation ArchitectureAdmin Dashboard UIVisual Design

Overview

Intro

The Consolidated Agency Resource Library (CARL) system is a web-based query and browse tool that allows users to quickly access FAA authoritative information from all relevant FAA Lines of Business and Staff Offices (LOB/SO) via a single user interface. The application is managed and supported by personnel providing EDMS (Electronic Data Management System) support. .

Business Requirements


- Provide search capabilities to facilitate the retrieval of pertinent information for solution users.
- Can browse various content sources to inspect and access available content.
- Display Dashboards by Line Of Business so that users can easily find LOB-related content
-Dashboards in the Solution to be developed and maintained by the Lines of Business themselves.


laptop Sam HomePage

Strategy and Research

Who are the users of the system?

Visitors to this site can generally be grouped into three types: Product Owners, Entity users, and Content Creators.

Why user goes to CARL?

Users go to this Application to do: analysis, search, workspace / Create Dashboard, Create Reports.

What is CARL App used for?

What are the main services that user can find in the system?
The domains support two distinct types of Services: To build, and maintain Dashboards by Line Of Business, and to produce Statistics Reports.

User Journeys

Scenario

Basic Search, and Advanced Search
As the Product Owner I want the UI to provide search capabilities to facilitate the retrieval of pertinent information for solution users.
As the Product Owner I want the System UI to overlay and consolidate the Search and Dashboard functions in a manner that is well-conceived, well layed-out, and intuitive so that it helps facilitate usability and customer satisfaction.

Analysis
I use analysis to do deep dives that complement the work I do in my workspace Ex: business development, compliance oversight, administration work.

Workspace/ Build Dashboards
As the Product Owner, I want there to be usage statistics for the solution and it's various elements to that we know what functions people are using and what they are not using to help enable solution improvements.

Help
As a user, I would like to have access to help tools, and job aids to increase my productivity and fluency with the solution.

Incorporate
As the Product Owner I want to incorporate Tableau based Dashboards that are created and maintained by the various lines of business.


laptop Sam HomePage

Navigation, and Content Filtering

Navigation in CARL uses two entry points: Top Navigation and Sections.

Main Sections

The CARL app has five main sections: Safety, Operations, People, Global, FAA Performance

Subcategories Landing Pages

Detail Pages

Admin Dashboards

List Preview

Edit Dashboard

Item Added

Search Pages

Icons and Illustrations

Test & Iterate